Performance management is one of the most critical processes in any organization. It includes planning, setting expectations, coaching, and reviewing employee performance to ensure they achieve organizational goals.
It can be an arduous process if employees aren’t performing well and meeting their objectives. That’s where training comes in. It can help you centralize and enhance knowledge in the workplace and help employees complete their tasks efficiently and effectively.
With effective training, you can boost their engagement, expertise, and productivity and improve your bottom line.
Here are five effective ways to improve performance management through training.
1. Take an Outcomes-Based Approach to Training
An outcomes-based approach to training provides a powerful framework that your trainees can use to master the training material. It means aligning your training program’s goals and objectives with one or more business outcomes.
That’s the best way to maximize the effectiveness of any training course. It can help you improve the overall quality of learning experiences, boost operational efficiency, and increase your ROI.
How can you do it?
First, you need to identify any knowledge and performance gaps that may stand in the way of reaching your business goals. Once you pinpoint them, you can determine the best strategy for effective learning experiences that will supercharge performance.
You can deliver online training, instructor-led training, or blended learning that combines the best of both worlds.
Make sure your training material focuses on building specific skill sets that close performance and knowledge gaps. Personalization plays a vital role in bridging those gaps and improving business outcomes.
2. Make Training Fun and Engaging
Employee training usually doesn’t scream excitement. People usually dread the idea of having to spend time on training, especially if they had already completed it a year ago. Some even become stressed and anxious about mandatory training.
But that’s because most training programs aren’t engaging. They’re not dynamic, interactive, or inspiring. And when they’re not innovative, you can’t get people excited about training.
So, create a course that’s engaging and fun. Any online training course can be fun if you use the right tools, personalize it, align it with your company culture, and implement gamification.
Most importantly, you need to include information that provides your trainees with actionable steps for improving their performance.
You can also add an incentive, which can be any kind of reward for top-performing learners. They’ll see the training course as a competition, so they’ll perform better and acquire the necessary skill sets.
The key to creating a course is to take a step back to look at it objectively. Would you be interested in taking the course as an employee? Would it take away from your work time without teaching you something relevant? Or would it provide you with an excellent learning experience?
3. Determine the Optimal Length of Your Training Course
Many companies conduct a day-long training on topics that require more time to master. Others dedicate weeks to training or retraining employees on issues that they could easily master in, let’s say, just one week.
If your course is too short, you may fail to improve your team’s knowledge and performance. They may need more time to absorb and process everything. Similarly, if you drag it on unnecessarily, you risk wasting everyone’s precious time.
So, determine the optimal length of your training course, especially the length of each session within it.
No matter how long the course is, break it down into bite-sized pieces of information. That will improve knowledge retention and speed up the training.
Think about it. Would you be more excited about a 20-minutes-long session or one that you can complete in a couple of minutes? The latter is the way to go, especially since people have a short attention span.
If you include videos in your online training course, keep them short and sweet – under five minutes.
4. Update Your Training Material Regularly
If you train only new employees, you can’t expect a massive performance improvement. You need to do it regularly, but you shouldn’t regurgitate the same information over and over. That’s the recipe for boring training.
Everyone wants to perform better at their job, but they don’t want to repeat stuff they already know. They want to learn something new that may even get them a promotion. So, enrich your training material with new information to get your teammates excited about learning.
When adding new material, ask yourself if it will be relevant to all trainees, not just new hires. Ensure it provides new practical tips that are relevant to your employees’ needs and business outcomes.
Being innovative will go a long way. It will improve engagement, participation, knowledge transfer, expertise, and performance.
5. Measure the Effectiveness of Your Training Program
If you don’t measure your training’s effectiveness, how will you determine its impact on employee performance and your ROI?
Tools such as ProProfs Employee Training Software can help you monitor your trainees’ performance in real-time and gain a clear insight into their strong and weak areas. It can also help you create a course and make it engaging and interactive with multimedia.
You can also identify potential gaps in your course, which you can use to improve your future training efforts.
The key to measuring performance is setting clear expectations upfront. Only then can you make the most of any software and its analytics and reports.
With real-time performance monitoring, you don’t need to wait until course completion to see how your trainees are performing against predetermined expectations. You can nudge them in the right direction during the course with regular feedback, personalization, and strategic realignments with business outcomes. Performance management can be challenging, but effective training can streamline the process and empower your workforce. As long as it’s engaging and outcomes-based, contains fresh and relevant information, and lasts as long as necessary, it can be exciting and rewarding.
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